Fred Benin Bronzes

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Fred Bronze Sculptures
Benin Bronze Sculptor
6th Generation Sculptor
  • Shop:
    4 Abeokuta Rd
  • City:
    Benin
  • State:
    Edo
Bronze
Brass
Silver
British Museum, London, UK
Ethnologisches Museum, Berlin, Germany
Smithsonian National Museum of African Art, Washington, D.C., USA
Cleveland Museum of Art, Cleveland, USA
Museum of Fine Arts, Boston, USA
Fowler Museum at the University of California, Los Angeles, USA
Canterbury Museum, Christchurch, New Zealand
Historical Museum and the ethnographic museums of St Gallen, Geneva, Neuchâtel, and Zurich University
  • Certificate of Authenticity signed by me (Ebuwa Fred Ilhama)
  • Barcode on Certificate validating item
  • Worldwide shipping
See sample Certificate of Authenticity
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Return Policy for Fred’s Bronze Sculptures

Introduction 

At Fred’s Bronze Sculptures, we are dedicated to providing exceptional products and ensuring customer satisfaction. We understand that sometimes things don’t go as planned, and you may need to return an item. To make this process as smooth as possible, we have outlined our return policy below. Additionally, we are proud to offer a 10-year warranty on all our bronze sculptures.

Return Period

You have up to 3 months (90 days) from the date of purchase to return any item for a refund or exchange. If 90 days have elapsed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Conditions for Return

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition as when you received it.
  • The item must be in its original packaging.
  • A proof of purchase or receipt must be provided.

How to Return an Item

Step 1: Contact Us

Before returning an item, please contact our customer service team to initiate the return process. You can reach us at:

Fred’s Bronze Sculptures
Edo City, Benin, Nigeria
Email: sales@fredbronzes.com

Step 2: Package Your Return

Carefully package the item to ensure it is protected during transit. Include the proof of purchase or receipt in the package.

Step 3: Ship Your Return

Ship the item to the following address:

Fred’s Bronze Sculptures, Returns Department
precise return address will be provided
Edo City, Benin, Nigeria

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for the same product due to damage or defect, please contact us at the above email or phone number. We will guide you through the process of returning the item and receiving a replacement.

10-Year Warranty

We stand by the quality of our bronze sculptures and offer a 10-year warranty on all our products. This warranty covers any defects in material or workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, we will either:

  • Repair the product at no charge, using new or refurbished replacement parts, or
  • Exchange the product with a new product that is at least functionally equivalent to the original product.

Warranty Conditions

The warranty does not cover:

  • Damage resulting from improper handling, accident, abuse, misuse, or other external causes.
  • Damage due to modifications or unauthorized repairs.
  • Normal wear and tear.

How to Make a Warranty Claim

To make a warranty claim, please contact our customer service team at:

Fred’s Bronze Sculptures
Edo City, Benin, Nigeria
Email: sales@fredbronzes.com

Please provide details of the defect, proof of purchase, and, if applicable, photographs of the damage. We will respond with instructions on how to proceed.

Shipping Costs

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy or need assistance with a return or warranty claim, please contact us at:

Fred’s Bronze Sculptures
Edo City, Benin, Nigeria
Email: sales@fredbronzes.com

By purchasing from Fred’s Bronze Sculptures, you acknowledge that you have read and understood this Return Policy and agree to its terms and conditions.